Principles

  1. Start with people. I want to understand what people are trying to do, where they get stuck, and what matters to them. That means paying attention, asking better questions, and checking my assumptions.
  2. Think in systems. Care about the details. I design for how a product might grow while making sure it works well today. I care about the small things, too: a clear label, a thoughtful default, one less step.
  3. Make deliberate choices. I’m willing to try something unfamiliar, but I want a good reason for building it. Sometimes the most useful design decision is deciding what to leave out.
  4. Stay open to being wrong. Working with new technology means there won’t always be a clear answer. I make the best call I can, test it, and change direction when I learn something that challenges it.
  5. Make room for other perspectives. Teammates and the people using a product see things I miss. I listen, work through disagreements, and help us reach decisions we understand and can stand behind.
  6. Find joy in figuring things out. I like untangling a complicated problem and giving it a shape people can understand. I take responsibility for getting the work done, while leaving room to play, follow a hunch, and enjoy making something.
  1. 從人出發。我想理解人們真正想完成什麼、在哪裡卡住，以及什麼對他們來說最重要。這意味著仔細觀察、問更好的問題，也持續檢查自己的假設。
  2. 用系統思考，也在意細節。我會思考一個產品未來可能如何成長，同時確保它今天就足夠好用。我也很在意那些小地方：一個清楚的標籤、一個貼心的預設值，或少一步操作。
  3. 有意識地做選擇。我願意嘗試不熟悉的方向，但我希望每個決定背後都有好的理由。有時候，最有價值的設計決策，是知道什麼不需要做。
  4. 保持自己可能是錯的。和新科技一起工作，很多時候並沒有明確答案。我會根據當下掌握的資訊做出最好的判斷，實際測試，並在新的發現推翻原本假設時調整方向。
  5. 為不同觀點留空間。團隊夥伴和真正使用產品的人，常常會看到我沒注意到的事情。我會傾聽、一起釐清分歧，並幫助大家做出彼此理解，也願意共同承擔的決定。
  6. 享受把事情想明白的過程。我喜歡拆解複雜的問題，再把它整理成別人能理解的形狀。我會對把事情做完負責，同時也保留一點玩心，願意追隨直覺，享受把東西做出來的過程。